Presented by CRHRA & CRATD

Tuesday, September 20, 2022

  • 7:30am - 8:15am - Breakfast & Networking
  • 8:15am - 8:30am - Introductions
  • 8:30am - 10:00am - Panel Discussion

Location:  Pioneer, 652 Albany Shaker Road, Albany, NY 12211

Cost: Free for CRHRA and CRATD members, retirees and students; $20 for non-members

*This program will be submitted for 1.5 hours of Business Credits through HRCI and SHRM*

About the Program:

Please join us for an important Panel Discussion featuring HR leaders in the Capital District as we explore how HR teams can develop into a more strategic part of the business.

David D’Souza of the HR advisory body of the Chartered Institute of Personnel and Development (CIPD), London, is quoted as saying, “The people profession is a strategic function. It's about the culture of an organisation, it's about how people are recruited into it, and how people progress within it, and how they're enabled to perform. And all too often it gets drawn into small transactional areas.”

While it is important for HR professionals to be tactically proficient, where we can bring even greater value to the organization is when we have a true “seat at the table” and help the business make important decisions that impact culture, employee engagement, productivity, and business outcomes.

During the discussion, we will explore:

  • How to get that “seat at the table”
  • The value-add having HR involved in discussions central to business operations
  • How to influence other leaders
  • Getting management buy-in and support of programs and initiatives
  • Linking departmental goals to the business strategy
  • Important metrics and how to measure success
  • Current trends, challenges and opportunities in the workplace
  • Employee engagement strategies
  • …and more!

About our Panelists:

HollisterSusan Hollister is Executive Vice President, Chief Human Resources Officer at Pioneer.  She is also currently Co-Chair of the Pioneer Charitable Foundation, Co-Chair of the New York Banker’s Association Human Resources Committee, and Board Member at the Cystic Fibrosis Foundation of NENY.

Susan previously held the positions of CHRO, for First Niagara Bank, Hudson River Bank & Trust Company and National Savings Bank of Albany. Susan holds the SHRM-SCP designation from the Society for Human Resources Management.

KellyPaul Kelly is Chief Human Resources Officer for Sunmark Credit Union. In this role, his responsibilities include leading, designing, and deploying innovative and effective human resources services, policies, and programs that are aligned with the credit union’s strategic objectives.  He oversees talent acquisition and retention, professional development, employee relations, performance management, diversity, and employment practices, as well as organizational development activities, compensation, and benefits administration.

Prior to joining Sunmark Credit Union in December 2020, Paul served as vice president, people and culture, at GlobalSpec. He holds an MBA in Human Resources Information Systems from the State University of New York at Albany, and an undergraduate degree in Electrical Engineering Technology from the State University of New York Polytechnic Institute.

KhamelKhamel Abdulai is the Senior Director of Talent Development at Excelsior University.  He oversees training and professional development initiatives, supports Excelsior’s strategic objectives through human capital development, and fosters a culture of inclusion, lifelong learning and employee engagement.

He’s also been an instructor at the College of St. Rose and an active supporter of several local non-profits, including serving on the Board of the Albany Center for Economic Success and the McNulty Center.

The panel will be moderated by Candice Hunt, Director of Talent Development at Broadview Federal Credit Union, which is the result of the newly merged CAP COM and SEFCU. Candice is also the current Past-President of the Capital Region Association for Talent Development (CRATD).  Candice leads the Talent Development team at Broadview and also facilitates leadership and professional development training.  As President of CRATD, she helps connect people and organizations to the resources they need to better perform their jobs.  Candice received her B.A. from Siena College and her M.Ed. from Boston College. She began her career as a high school English teacher and eventually made her way into Learning & Development.  In her spare time, Candice enjoys traveling, hiking, home improvement projects, and spending time with her adorable “little” chocolate lab Elouise Poppy Coco.


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